Booking Policy for Liphina Royal Private Tours and Transfers
Thank you for choosing Liphina Royal Private Tours and Transfers for your travel needs. To ensure a smooth booking process and delightful travel experience, please review our booking policy outlined below:
• Reservation Process:
• Bookings can be made through our website, via email, or by contacting our customer service representatives.
• A reservation is confirmed only upon receipt of a valid booking request along with the required payment or deposit.
• Payment Terms:
• Full payment or a deposit may be required at the time of booking, depending on the nature and duration of the tour or transfer.
• We accept various payment methods including credit/debit cards, bank transfers, and online payment platforms. Details will be provided upon booking confirmation.
• Cancellation Policy:
• Cancellations made by clients must be notified to Liphina Royal Private Tours and Transfers in writing (via email or through our website).
• Cancellation charges may apply, depending on the notice period provided:
• Cancellations made 48hrs prior to the scheduled departure date: [20]% of the total booking amount will be refunded.
• Cancellations made within 12 hours of the scheduled departure date: No refund will be provided.
• In case of cancellations by Liphina Royal Private Tours and Transfers due to unforeseen circumstances (e.g., adverse weather conditions, force majeure), alternative arrangements will be offered, or a full refund will be provided.
• Amendment Policy:
• Changes to the booking (e.g., date changes, itinerary modifications) are subject to availability and must be communicated to Liphina Royal Private Tours and Transfers in advance.
• Additional charges may apply for amendments, depending on the nature of the change and any associated costs incurred.
• Child Policy:
• Children must be accompanied by an adult throughout the duration of the tour or transfer.
• Specific policies regarding children (e.g., age restrictions, discounted rates) will be communicated at the time of booking.
• Travel Documents:
• Clients are responsible for ensuring they possess all necessary travel documents (e.g., passports, visas) required for the tour or transfer.
• Liphina Royal Private Tours and Transfers shall not be liable for any issues arising due to incomplete or invalid travel documents.
• Health and Safety:
• Clients are expected to adhere to all health and safety guidelines and instructions provided by Liphina Royal Private Tours and Transfers and its staff during the tour or transfer.
• Any medical conditions or special requirements must be communicated to us in advance to ensure suitable arrangements can be made.
• Liability:
• Liphina Royal Private Tours and Transfers shall not be liable for any loss, damage, injury, or inconvenience sustained by clients during the tour or transfer, except where such liability cannot be excluded under applicable law.
• Insurance:
• Clients are advised to obtain appropriate travel insurance to cover unforeseen circumstances, including but not limited to trip cancellations, medical emergencies, and personal belongings.
• Feedback and Complaints:
• We welcome feedback from our clients to continually improve our services. Any complaints or concerns should be addressed to our customer service team for prompt resolution.
By making a booking with Liphina Royal Private Tours and Transfers, clients agree to abide by the terms and conditions outlined in this booking policy. For any further inquiries or clarification regarding our policies, please don't hesitate to contact us.
